我們在此代表 Wonder Ventures Limited（「Wonder」），對所有近期受到仁滙醫務集團（「仁滙」）事件影響的家庭、患者、嬰兒和消費者致以最深切的慰問，特別是已購買但未完成疫苗接種及相關服務的受影響家庭。我們理解各位正在經歷巨大壓力，尤其對未完成的疫苗接種服務感到徬徨不安。

作為一家本地領先及香港電訊（「HKT」）投資的金融科技公司，我們致力為所有使用電子支付的消費者提供順暢、安全及受保障的交易體驗。我們深切明白此突發事件對受影響消費者的不便，特別是對交易退款、退單或索償流程的不確定性。

在支付行業的常規流程中，退款申請必須遵循既定程序處理，而因為涉及多方協調，所以退款流程可長達超過六個月。有鑑於本次事件的特殊性及受影響消費者的迫切需求，Wonder， 作為香港領先的金融科技企業，決定以更高標準履行企業責任，主動突破常規作業框架，為合資格受影響消費者協調後續疫苗接種服務，以實際行動保障消費者權益。

因此，我們在此宣布我們已與香港最大的上市非醫院醫療服務提供商合作，為使用 Wonder 電子支付和持有有效Wonder 付款收據的合資格消費者提供疫苗接種及相關服務，且無需任何額外費用。

為了方便流程，合資格消費者請填寫以下預約表格，以便為您安排疫苗接種。如需查詢更多詳細信息，請參閱  Wonder 官方公司聲明。
‍
On behalf of Wonder Ventures Limited (“Wonder”), we extend our deepest sympathies to all families, patients, newborns and consumers affected by the recent events involving AMG Medical Group (“AMG”). We understand that this is a challenging time for all, with many families left feeling uncertain and lost as to how the outstanding vaccination services may be completed.

As a leading fintech company in Hong Kong backed by Hong Kong Telecom (”HKT”), we believe that all e-payment transactions should be smooth, safe and protected for all consumers. We deeply resonate with the pain, stress and frustration that many affected families and customers are going through right now, especially navigating with an uncertain and lengthy transaction refund, dispute and claim process.

Under standard payment industry practices, refund requests must follow standard established procedures, which can take over 6 months of extended processing due to the necessary multi-party coordination. However, given the exceptional nature of this incident and the urgent needs of vaccinations for the needed families, Wonder, as a leading Hong Kong fintech company, has chosen to go beyond the standard protocols and establish partnership with trusted medical partners, and proactively support eligible customers with their much needed vaccinations.

Therefore, we hereby announce that we have partnered with the largest Hong Kong listed non-hospital medical service provider to provide vaccination and related services for eligible customers with both a verified transaction processed through Wonder and a valid Wonder payment receipt for no additional costs.

To facilitate the process, please complete the following booking form to schedule your upcoming vaccinations. For more details, please read Wonder's Official Company Statement.